About
Team Leader Central Business Service
Deloitte and Touché, Johannesburg, South Africa
Client Risk Management Procedures, Assisting with all relevant Client Risk Management Procedures for new assignments on Phoenix, including: Operational Effectiveness, Completing Client Acceptance and Engagement Acceptance procedures, Obtaining client details, eg addresses and VAT numbers, Logging conflict checks on CRM system, Logging an opportunity on CRM system, Completing of the HLCC, EA and ITAS forms for each opportunity, Ensuring all the relevant documents and emails are loaded before closing the case, Obtaining LCSP/RP approval, Perform Client acceptance and client continuance for clients in our team, Assist with training on CRM system for new recruits and log calls for access to license, Assist all Directors with maintain a high level of EA/CA approvals, Assist team with DESC search and logging assignments on DESC, Assist the team with the Internal and External review process, Adding in contract on Vault, Assist Tax team with Business Relations Management, Assist with Jupiter, Assist with Docusign, Working Capital Management, Assisting teams to open new codes, Assisting business to rectify opportunities with no opportunity numbers, Assisting EMO with invoicing and opening of codes/staffing, Administrative Support, Assist with travel arrangement for Director and team, including visa’s, Assist Director with expenses logged on SAP concur, Assist Tax with the Impact Day Initiative.