Mercia Jackson

  • Transcription
  • Updated 1 month ago
Photo

Mercia Jackson

Video Captioner / Transcriptionist

George, South Africa

About

Transcription professional with knack for converting audio into
accurate text swiftly and precisely. Adept at handling various audio
formats, ensuring clarity and coherence in transcribed documents.
Proficient in maintaining confidentiality and managing workload to
meet tight deadlines.

Education

Feb 2011 - Aug 2011

Computer Course at St Mary's Primary - George, WC, South Africa

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Internet
• Basic of IT

1997 - 2002

Grade 12 at George Senior Secondary School - George, WC, South Africa

• Afrikaans First Language
• English Second Language

Experience

02/2015 - 01/2016

Data Capturer at Skynet - George, South Africa

• Entered written waybills into system.
• Completed documentation efficiently.
• Handled customer service inquiries across email and phone.
Identified errors in data entry and related issues, reporting to
supervisors for resolution.

Managed workload efficiently, prioritizing tasks to meet critical
deadlines consistently