Lisa van der Merwe

  • Administrative Skills, Transcription, Writing & Communication
  • Updated 2 weeks ago

About

I am a transcriptionist, proofreader and copy-editor experienced in both the legal and general fields. I also have more than 20 years experience as an office administrator and personal assistant with exceptional attention to detail. I’m accurate and adaptable and can effectively multi-task in challenging situations and meet critical deadlines. I’m also always ready to take on challenging assignments. I can assist you with any administration needs whether they are big or small. I am able to accommodate different time zones. Some of my skills are good communication, an interest in other cultures, time management, business writing, excellent verbal communication, the ability to adapt, report writing, problem resolution and critical thinking. I have experience with MS Office Suite and basic Pastel.

Skills

  • administration
  • critical thinking
  • Data Entry
  • diary management
  • proofreading
  • time mananagement
  • Virtual Assistance
  • written communication

Education

May 2022 - March 2023

Proofreading and Copy-Editing Certificate at SA WRITERS COLLEGE

• Coursework in Proofreading and Copy-Editing

January 1995 - December 1995

Executive Secretarial with Public Relations (Maj.) at KELLY GREENOAKS SECRETARIAL COLLEGE

Coursework in Public Relations, Marketing, Accounting, Business Administration, Business Presentation, Typing, Travel, Introduction to Law, Shorthand, Computer Studies

1998-1992

Matriculation at LOWVELD HIGH SCHOOL

Coursework in: English (HG), Afrikaans (SG), Biology (HG), Business Economics (HG), Accounting (HG), History (HG), Geography (HG)

Experience

April 2020 - Present

Proofreader, Copy-Editor and Transcriptionist at PROTYPE TRANSCRIPTION

Transcribing for legal and general industries
Proofreading and Copy-Editing
Copy-Editing

May 2024 - Present

English Teacher at AMBASSADOR FOREIGN ENGLISH SCHOOL

• Teaching English to adult students from Brazil, Russia, France, Gabon, Algeria, Angola and Italy
• Focused on reading, writing, speaking and listening skills
• Pronunciation classes and general Conversation classes
• Classes are performed in classroom and online
• Cutting Edge level 2 to level 6

May 2014 - July 2015

Administrative Assistant at Woodmaster Furniture Manufacturing (Pty) Ltd

• Handled client correspondence and internal communications in professional manner.
• Managed information on company databases for different organisational activities to track history and safeguard accurate information.
• Supported staff with clerical tasks for well-maintained office administration.
• Communicated with contractors and vendors to process orders, request maintenance services and deliver instructions on behalf of office management.
• Created and maintained spreadsheets using Excel.
• Provided high-level administrative support, adapting proactively to team needs and aiding efficiency.
• Organised and updated document management systems to improve audit and reference processes.

February 1996 - April 2014

Executive Personal Assistant at A.W. MANSFIELD FAMILY INVESTMENTS / GLENRAND MIB INSURANCE

• Screened incoming telephone calls and PR enquiries, directing them through appropriate communication channels.
• Organised personal and professional calendars, including reminders and updates for upcoming meetings and events.
• Generated high-quality reports, documents and presentations.
• Generated reports using Microsoft Excel spreadsheets.
• Processed and distributed incoming correspondence to relevant staff, facilitating team communication.
• General office administration
• Prioritised workload and managed multiple conflicting deadlines with attention to detail and within set timelines.
• Compiled risk management reports for Glenrand MIB Head Office
• Setting and control of budgets
• Maintaining and reporting of risk management