
About
Personal Details
Full Name: Janine Nastassja Baartman
Residential Address: 34 Maryboyd Avenue
Kensington
Port Elizabeth
Eastern Cape
Phone Number: 076 654 1359
Criminal Record: None
Languages: English (Speak, read and write) Fluently
Afrikaans (Speak, read and write) Fluently
Drivers License: Code B
Hobbies and Interests:
Reading
Watching movies
Listening to music
Baking
Swimming
Employment History – Summary
Year 2014-2021
Company: Shoprite Checkers Group
Position / Role: 2014 – 2015 Trainee Manager
2015 – 2021 Branch Administration Manager
Education & Training
Year Qualification Institution: Grade 12 2007 – Lawson Brown High School
Wholesale and Retail Seta: 2014
Employment History – Detailed
Admin Manager role includes:
Keyholder. Opening and closing of store, preparing store for following day.
Managing all staff including senior staff.
All scheduling of staff including frontline and service departments.
Disciplining of staff including disciplinary hearings.
Full responsibility of expenses including salaries and maintenance.
Responsible for all cash and banking.
Managing financial year end stocktake for total store.
Handling all recruitment, including interviews, training, criminal checks, contracts and terminations.
Managing frontline and all cash up duties.
Control expenses.
Manage daily timekeeping and attendance for 120+ staff members.
Payroll (capturing and authorising hours worked, leave requests, sick leave)
Record and submit managers payroll.
Reconciliation of all store expenses.
Handling insurance claims.
Handling IOD related issues.
Signatory keyholder for all departments.
Sales and customer service.
Ordering, receiving, invoicing and balancing.
Purchase orders and payments (paying contractors)
Stocktake preparation and completion.
Skills and Experience
Professional telephone etiquette
Customer service
Complaint handling and resolution
Administrative support
Budget management
Health and safety awareness
Inventory management
Team leadership and motivation
Problem-solving
Rapport building
Computer Software Competencies
POS Software and networking
Microsoft Office (Word, Excel, Power Point, etc.) .
SAP
Internal Computerised Systems
Work References
Jessica Frans – Regional HR Manager Checkers
073 949 5567
Skills
- Administrative Support
- Budget management
- Complaint handling and resolution
- Customer Service
- Health and safety awareness
- Inventory management
- Problem-solving
- Professional telephone etiquette
- Rapport building
- Team leadership and motivation
Experience
-
2015/09/15 - 2021/12/31
Branch Administration Manager at Shoprite Checkers Group of Companies