About

Hi there, my name is Liz Thom.

I am a dynamic and results-oriented Client Success Manager with a strong background in digital marketing and e-commerce. Known for exceptional client relationship management, organizational skills, and an engaging personal style. Experienced in managing multiple client accounts, executing effective marketing strategies, and delivering persuasive sales presentations. Adaptable and culturally aware, with hands-on experience in international work environments.

My skill sets include:

Client Management: Proven ability to build and maintain strong client relationships, managing up to 13 clients simultaneously.
Digital Marketing & E-commerce: Proficient in Google Ads, Amazon Marketplace, and e-commerce platforms such as Takealot, Loot, Makro, and Zando.
Analytical & Technical Expertise: Skilled in Google Analytics, Tag Manager, Data Studio, and HubSpot, with Amazon and Google certifications.
Communication: Strong verbal and written communication skills; adept at client presentations and cross-functional collaboration.
Project Management: Highly organized, detail-oriented, and efficient under pressure; excels in deadline-driven environments.
Software Proficiency: MS Office Suite, Google Ads, HubSpot, social media platforms, and reporting tools.

My education includes:
Data Analytics Course – GetSmarter, 2024
Advanced PPC Course – Simplilearn, 2022
Digital Marketing Course (90%) – Red & Yellow, 2021
B.Com (Honours) in Strategic Management – Varsity College, 2018
Bachelor of Business Administration – Institute of Marketing Management, 2016

Please let me know if you would like any further information, and I am looking forward to connect.