About

With experience in airline and team management, I understand the importance of seamless communication and creating an unforgettable guest experience. I am confident in my ability to oversee all telephone operations with a cheerful and professional demeanour, ensuring that every call is handled promptly and with care. My background in customer service has sharpened my ability to address guest inquiries and resolve concerns quickly, maintaining a sense of calm and positivity even in challenging situations.

As a natural leader, I am passionate about fostering a collaborative and supportive environment. I take pride in mentoring and guiding team members, ensuring that they feel empowered to perform at their best. I also value transparency, integrity, and the power of building strong relationships with both colleagues and guests.